Introduction
To ensure you have the appropriate permissions to connect your Facebook Page to our platform, it's essential to check your account permissions within Facebook Business Manager. This article provides a step-by-step guide to determine your access level and what to do if you don't have "Full control."
Checking Your Facebook Business Manager Account Permissions
To determine your permissions within Facebook Business Manager, follow these steps:
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Select the Business:
- Choose the Business that owns the Page you wish to connect.
- Alternatively, navigate to https://business.facebook.com and click on the drop-down menu in the top left-hand corner to select the appropriate business portfolio.
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Navigate to Business Settings:
- Once the correct Business is selected, go to the “Settings” for that Business.
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View Permissions in the People Tab:
- In the Settings, go to the People tab.
- Here, you can see the permission levels associated with your account and confirm whether you have “Full control.”
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Check Permissions in the Pages Tab:
- If you're uncertain about your control level, navigate to the Pages tab in the left-hand menu.
- Select the Page you are concerned with.
- Your permissions for that specific Page will be displayed on the right-hand side.
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If You Lack Full Control:
- If you do not have “Full control” permissions, you should reach out to a colleague who does have the necessary access to assist in completing the connection.
For additional assistance, you can visit the Facebook Business Help Center.