Assigning Facebook Brand Pages to CreativeX from Facebook Business Manager via Partner Flow

Overview

If you utilise Facebook's Dynamic Placements for ad delivery then CreativeX will need to be granted "Insights" access to the Brand Pages associated with your Meta ad accounts.

This is necessary because, for certain video content, the link between Facebook and CreativeX requires that we are connected to the Pages in order to analyse your creatives there.

To find out how you can find the list of all Facebook Brand Pages associated with your Facebook ad accounts, please refer to this FAQ.

Permissions

To complete the connections, you must have Full Control of the Facebook Business that owns the Page that needs to be assigned to CreativeX.

To help you get started, please answer the questions below:

• Do I have the right permissions?
  • I don’t know. Go to Section 1.
  • Yes
    • Is CreativeX already an Assigned Partner to my Facebook Business?
      • I don’t know. Go to Section 2
      • No, it is not yet an Assigned Partner. Go to Section 3
      • Yes, it is an Assigned Partner. Go to Section 4

Section 1: How to determine your permissions

• Select the Business that owns the Page that you would like to connect.
  • You can also navigate to https://business.facebook.com and click on the drop down menu in the top left hand corner to select the correct business portfolio.
• Navigate to the “Settings” for the selected Business.
• You can see permissions levels on the “People” tab which will confirm whether you have “Full control” or not.
• If you are uncertain, you can navigate to the “Pages” tab in the left hand menu, then select the one you want
• You will see the permissions that you have on the right hand side
• If you do not have Full control, reach out to one of your colleagues who does to complete this connection.

Section 2: How to determine if CreativeX is a Partner

By this point, you will have verified you are an Admin in the Business that owns the Facebook Page that you are trying to assign. The next step is to determine if CreativeX is already a Partner to your Business.

• Within Business Settings, navigate to “Partners” underneath “Users” on the left-hand navigation.

You now should fall into 1 of the 3 scenarios below:

1. Your Business doesn’t work with any partners. Proceed to Section 3
2. Your Business has existing partners but CreativeX is not listed. Proceed to Section 3
3. Your Business works with partners and CreativeX is one of them. Proceed to Section 4

Section 3: How to assign Facebook Pages if CreativeX is not yet a Partner

• If your Business doesn't yet have partners, or CreativeX isn’t listed among them, click the blue “Add” button shown below:

  

• Then, add CreativeX’s Business ID and then click “Next”.

  • Our Business ID is 251399878599777

• Select all Pages that you would like to assign to our system. Enable the “Insights” permission for your selected Pages.

  • To ensure your data is secure, we request the lowest access level so that we may only ingest your ad creatives and associated performance metrics.

  • CreativeX does not gain any edit rights as part of this process.

    

• Verify that CreativeX is listed as a Partner, and all pages are listed under ‘Assigned assets’ on the right hand side:

Section 4: How to assign Facebook Pages if CreativeX is already a Partner

• Find and click on CreativeX from your list of Partners. Click the “Share Assets” button.
• Select all Pages that you would like to connect with our dashboard. Enable the “Insights” permission for selected Pages. Save changes.
  • To ensure your data is secure, we request the lowest access level so that we may only ingest your ad creatives and associated performance metrics.
  • CreativeX does not gain any edit rights as part of this process.
• Verify that all relevant Pages have been assigned and appearing on the right hand side of the page.

If you have any queries about this process, please don't hesitate to contact us at support@creativex.com.