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  1. CreativeX
  2. Account Setup
  3. General

General

  • How can I find or search for other users in CreativeX?
  • How do I create my account?
  • What is the Company Overview page and what information can I find there?
  • What is Multi-Factor Authentication?
  • What security settings can admin users customize?
  • Can I set a default / preferred view for my dashboard?
  • How can I add a user to CreativeX?
  • How can I give multiple users access to CreativeX?
  • I’m having trouble logging into my account. How can I login or reset my password?
  • What are the different user access and permission levels?
  • Can I limit a user's view to data from specific channels and platforms?
  • A user's details are incorrect, or I want to change their permission level. How can I do this?
  • I need to invite a new user but their Partner (Company) doesn't appear on the dashboard. How can I add them to CreativeX?
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