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  1. CreativeX
  2. Rule Setup and Configuration
  3. Troubleshooting

Troubleshooting

  • Video Length Rule: How can I view the exact length of my video?
  • Aspect Ratio Rule: Why do the creative dimensions on the dashboard not match with the creative that I've downloaded?
  • Aspect Ratio Rule: How can I confirm the dimensions/aspect ratio of my creative?
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