Overview
CreativeX offers real-time global visibility into all of your creative content, by pulling your creative content through your connected accounts.
Using your Data Coverage page, you have a global view of everything that’s connected, allowing you to better track and ensure coverage across all your brands, markets and platforms.
You can monitor any rising issues such as:
- Missing Facebook brand pages
- Lapsed ad accounts
- Missing connections as a whole
Read on below for more information about the Data Coverage page, or visit your dashboard here to take a look for yourself.
Permissions
To connect your ad accounts you will need to ensure you have the correct permissions. This will change between platforms, but you can find details here on what is required.
Features
Maintaining the Flow of Data
There are two potential actions that you may need to take to maintain the flow of data into CreativeX:
-
Needs Reconnecting
CreativeX has lost access to ad accounts and data is no longer flowing into your CreativeX system.
Action Required: You can reconnect accounts using the instructions listed here.
-
Missing Brand Pages
If brand pages aren’t linked, we can’t pull in data for any video content associated with them into CreativeX.
Action Required: You can connect all of your brand pages using the instructions listed here.
You should be able to view alerts detailing issues within the last 30 days. Clicking on either of these sections will direct you to the ad account manager page and allow you to view and take the necessary action to restore access or make new connections.
Overview & Dynamic Table
In the Overview section, you can view the total spend that’s been reviewed and processed across all the platforms connected to CreativeX.
This metric can be used to identify if there’s any media spend missing due to missing ad accounts / brand pages which weren’t connected; or due to lapsed ad accounts which need reconnecting.
In addition, you’ll be able to see the total number of active accounts in your dashboard; and connect any new ad accounts that might not be included.
Making a selection from any of the Filters, Properties and Metrics dropdowns will automatically update the table view in real time!
| ❗ Note: If you change the Date, this will cause the page to reload. Doing so will reset your filters so make sure that you change the date before selecting any of the options listed above. |
By default, ALL of your content will be listed, but the options shown with the red dot below will be the default view.
You can utilize filters, as well as add or remove any of the fields shown in the list below to expand the information:
Downloading the Table View
You can export the table from the dashboard so that you can share it with your teams. The download is dependent on your selected filters.
How to action these notifications?
The Data Coverage view will be the first page that you'll arrive at within the Accounts section of your dashboard. It’s sat alongside the Ad Account and Brand Page Manager views as part of the overall Account ecosystem.
Clicking on any of the Account or Page related fields (hyperlinked in blue) within the Data Coverage table will send you to the corresponding view within either the Ad Account or Brand Page Manager views. The necessary filters are applied automatically meaning that you'll be able to quickly find more detailed information about the connections and take action from there if needed.