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  1. CreativeX
  2. In-Flight & Historical Creative Tracking
  3. General

General

  • Which platforms does CreativeX integrate with?
  • How can I view the campaign objective of my ad?
  • How do I add and use custom filters?
  • How can I use the "Comparison" tab to analyze my data?
  • Can I customize the Audit start date/historical lookback of my organization?
  • How can I download my data?
  • On the Creatives Tab, what does the number on top my creative asset represent?
  • What happens if I update my ad after it's gone live?
  • Can I analyze my content from ad accounts or platforms that are not connected to CreativeX?
  • How frequently are my in-flight creatives updated in my dashboard?
  • Can I find a creative based on the post copy or hashtag used?
  • How can I filter data in my dashboard?
  • What does each KPI mean in the "Creative Quality" dashboard and how are they measured?
  • I don’t think my score is correct, how can I resolve this?
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