The CreativeX Pre-Flight tool allows you to upload the majority of image, video, and gif files directly so that you can evaluate your content prior to posting it live to your audiences.
Please note that based on our platform partners' recommendations that videos that are less than 3 minutes long typically perform better, we have now instated this length as a cut off for videos.
Supported Files
A selection of the most common file types that are supported include:
- MP4
- JPEG
- MOV
- GIF*
- PNG
- AVI
- WMV
- Quicktime
* Please note that when we access In-Flight GIFs from Meta, we receive them as MP4 videos, and we cannot identify whether these videos began as GIFs. GIFs tested in Pre-Flight should be converted to MP4 before being uploaded to ensure that they will be scored as videos and therefore provide an accurate result before they are run In-Flight.
Unsupported Files
Currently, the file types that CreativeX does not support include:
- TIF
- AI (Adobe Illustrator)
- PSD
- HTLM5
- ZIP folders
If you have any trouble when submitting any of your content please reach out to support@creativex.com for assistance.