When your corporate IT department mandates specific data protection rules, you need a platform that adapts to those requirements. CreativeX empowers administrators to tailor account security constraints to match your internal policies. Let's review the custom options available to keep your dashboard safe.
Step 1: Understand the Custom Options
CreativeX offers three distinct security rules. You can adjust password complexity, modify the required password length, and establish idle-timeout limits. These rules remain completely optional, and you can apply them in any combination.
| Security Rule | Description |
|---|---|
| Password Complexity | Require users to include at least one symbol, one number, or one letter. |
| Password Length | Increase the minimum character count beyond the system default of eight characters. |
| Idle-Timeout | Force an automatic logout after a specified period of inactivity (measured in minutes). |
Step 2: Request Rule Activations
Administrators cannot toggle these specific security rules directly within the dashboard. To activate or adjust password constraints and timeouts, you must contact your CreativeX account lead for implementation.
Step 3: Explore Additional Protections
Alongside these custom rules, CreativeX provides robust baseline security. Ensure your team utilizes Multi-Factor Authentication, or instruct your technical team to set up Single Sign-On with CreativeX for seamless access.
Troubleshooting
Did your teammates encounter an issue with their platform access?
- Unexpected Logouts: If users report a sudden platform disconnection, an active idle-timeout rule likely triggered. Users must re-authenticate via their standard login steps to regain access.
- Locked Features: Because CreativeX must implement these backend rules, you will not find these toggles in your profile menu. Reach out to your account lead to request adjustments.
Please contact support@creativex.com if you have more questions.